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  • Customers don't like
    • Attitude of service people3
    • Car loan3
    • Rates3

Supervisor and customer service represenatative both rude not willing to be helpful at at threatening myself and my husband will never deal with them ever again. I will refinance with someone else and be done with them Add comment

  • Jul 20
  • Auto Financing
  • Brooksville, Florida
  • Regional Acceptance Website
  • 58
  • REVIEW RATING 4/5

Haven't had any issues whatsoever with them. I use their website to post payments within the 5-day grace period every month, and everything goes like clockwork. I understand that my experiences may not be the norm, and am I paying too much for my car? Probably, but I agreed to the terms of the loan when I financed it, and don't know why people complain about paying high interest when they are... Read more

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  • Jul 14
  • Auto Financing
  • Shelby, Michigan
  • Regional Acceptance Auto Loan
  • 1
  • 1
  • 93
  • REVIEW RATING 4/5

We bought a KIA Sorento in 2008, and we are still paying for it. We have not missed a payment, yet we will not have it paid for until 2016. This company preys on people that don't have perfect credit. What they do is wrong, and they should be investigated. Their interest rates are ridiculous. If you're more than a day late, they will call any and every number that you have in their system. I... Read more

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  • Jul 09
  • Auto Financing
  • Olean, New York
  • 71
  • REVIEW RATING 4/5

Why am I getting phone calls because a friend put my name on his application as a reference. He must be behind in his payments, so they are calling me. GFY..there must be laws against this ***. I am supposed to be their collection service? I get calls during the day while I am at work. They tell me that when I see the individual I need to tell him to call these hacks. I did not sign anything or... Read more

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  • Jul 04
  • Auto Financing
  • Hollywood, Florida
  • Regional Acceptance Auto Financing
  • 1
  • 1
  • 31
  • REVIEW RATING 3/5

Worse company ever!! I fell behind because I had a health issue I called to make arrangements and I made the majority of my payment and they still took my car and won't give me back my items in the car!!! I'm hiring a lawyer because this company needs to shut down!! Read more

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  • Jul 02
  • Auto Financing
  • East Lansing, Michigan
  • Regional Acceptance Auto Financing
  • 82
  • REVIEW RATING 3/5

They do suck. Customer service is crappy and the rates are high as giraffe ***!! But if you need a car and have terrible credit...catch the bus. I can't wait to be done with this company. I fell behind in my payments and called to make arrangements to pay. A deep, scratchy voice lady wanted me to pay $1900 in a day. If I had that money laying around I wouldn't be behind. She threatened to send... Read more

Was this review helpful? 0 0

Worst company EVER to deal with. Customer Service is rude as ***. Call my cell every day 3 -4 times a day, crazy!!!! Car was $9,999.00 and I paid triple that all ready. Wish I never financed with them, avoid this company at all cost and go else where!!!! Thank god I only have 5 payments left!!!!!!!!! Add comment

  • Jun 17
  • Auto Financing
  • Morristown, Tennessee
  • 2011 Chevrolet Malibu Loan
  • 1
  • 1
  • 183
  • REVIEW RATING 4/5

IN 2011 I BOUGHT AN LS CHEVY MALIBU, PRICED AT 17 K, I HAVE PAID THIS LOAN UNTIL JUNE 17TH 2015, I HAVE PAID THEM ALREADY A GRAND TOTAL OF 19,440, AND STILL OWE 12,800. I KNOW I WAS IN A JAM AND CREDIT WAS POOR BEING A SINGLE MOTHER BUT ***, THIS IS SO CRAZY!! I REFINANCED THE LOAN THROUGH DCU CREDIT UNION AT 2.74% ...THEY WORK WITH MID 600 SCORES AND ARE AMAZING TO DEAL WITH. IF AT ALL... Read more

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  • Jun 02
  • Auto Financing
  • Richmond, Virginia
  • Staff
  • 123
  • REVIEW RATING 4/5

Managers/supervisors speak to me like I'm dirt. They don't try to work with you during difficult times, want money right then and there no matter what. Fraudulent investigation practices, false accusations, misinterpreted every word spoken by me. I understand the various types of shady individuals they encounter and the excuses they must hear, but not everyone alike and EVERYONE deserves some... Read more

Was this review helpful? 1 1

  • May 29
  • Auto Financing
  • Leander, Texas
  • 73
  • REVIEW RATING 3/5

Daily calls during my work time. No live person to speak with. You ask for phone #, SSN #. This is unsatisfactory. Please remove my number from your data base immediately. 512-431-0976. Please do not attempt any further contact. These calls are a nuisance as it cuts in to my productivity time of my full time employment. Having to stop and listen to you pre-recorded message that ask for... Read more

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