Regional Acceptance Complaints and Reviews

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Regional Acceptance
Main address: 1420-B E. Firetower Road 27858 Greenville NC
(866) 644-7687, (877) 722-7299, 1-866-644-768, (888) 761-8685,
  • 120+3 mobile complaints
  • $250K claimed losses
  • $2.1K average
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  • Jul 12
  • Auto Financing
  • Other Product
  • 1
  • 17

I've read thousands of consumer complaints and they're so similar to what I've experienced. This basically sums it up for those with Q's.: 1) This is the worst nightmare financial company known to man. They're liars, call from fake numbers. They'll call you multiple times a day, 7 days a week - yes, even on Sunday up to 9:30 at night. 2) Within 30 days past due, they're searching for your car.... Read more

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  • Jun 21
  • Auto Financing
  • Bad Service
  • 1
  • 22

Financed a truck through this company in 2012. The economy hasn't been really good and we fell behind. In attempting to make things right, Regional Acceptance refused taking our money and threatened is with a felony. Read more

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My car was recently totaled and the lady with the total loss department was so rude. And wouldn't give me the information needed to file my GAP claim also said it would take 7 to 10 business days to get a letter of guarantee out so I called the corporate office that I looked up online and they were very nice had the letter of guarantee faxed within an hour!!! Thank gosh I'm done with this... Add comment

  • Jun 06
  • Loans and Mortgages
  • Arlington, Texas
  • Lien Guarantee Form
  • 28

For a week and a half, my auto insurance adjuster and I have been trying very hard to contact someone about paying off my auto lien. Recently, my auto was total so the insurance campany needs a lien guarentee form. We called and the phone was never answered. I got an idea to call like I was making a payment, now the phone was answered. The coustomer service represenative was rude and kept... Read more

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The most understanding and kind people alive. They will help you if you are honest. I can't believe a company like this is around. Well that's sweet southern hospitality! Thank you RAC! Add comment

  • May 06
  • Auto Financing
  • Milwaukee, Wisconsin
  • Truck Loan
  • 1
  • 41

We had our truck loan through Regional. Trying to call their customer service department is a joke. I called a total of 4 times and each time I was hold for over 30 minutes before some would even answer the phone and when they did answer the phone it seemed as if they could never answer even the simplist of questions which lead to more hold time. Our truck was totalled in a car accident (not our... Read more

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  • Dec 28, 2013
  • Auto Financing
  • Brandon, Florida
  • Sign Up
  • 83

Purchased a 2010 VW and still owe the same I originally signed up for back in 09'. These people are crooked and a disgrace to the human race. I missed a payment deadline and they actually researched and called my neighbor looking for me! I cannot beleive it they did this twice and actually denied doing it twice!!! Even though Kimmie Davis left her name and call back number with them. I dont even... Read more

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  • Dec 27, 2013
  • Auto Financing
  • Auto Payment
  • 89

On 12/13/13 I sent a money order for my car payment to the PO Box number given to me by their customer services rep and also that's given on their automated system. On 12/27/13 I received the next payments invoice it had the current months payment and the previous months car payment listed as late and a $20.00 late fee. I contacted Regional acceptance and was transferred from person to person,... Read more

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  • Sep 23, 2013
  • Auto Financing
  • Suzuki Forenza
  • 3
  • 111

I should have made my final payment this month on a 66 month loan. I find out there is 2185 remaining. According to the rep I have 986 in per diems carried from 2008 on two late payments. He cannot calculate or detail how the amount got to be this high or why it never stated this a past due on my monthly bills. Nothing you can do though...they just scammed me for 2k extra dollars. In the... Read more

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