Regional Acceptance Complaints and Reviews

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Regional Acceptance
Main address: 1420-B E. Firetower Road 27858 Greenville NC
(866) 644-7687, (877) 722-7299, 1-866-644-768, (888) 761-8685, customersupportservices@regacc.com
  • 128+4 mobile complaints
  • $290K claimed losses
  • $2.2K average
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  • Oct 20
  • Auto Financing
  • Payment Issues
  • 2
  • 2
  • 38

WORST COMPANY I HAVE EVER DEALT WITH MY BANK ACCOUNT SHOWED PAYMENT MADE YET THEIR RECORDS DIDNT I KEPT SAYING WHERE CAN I SEND THE SCREEN SHOT OF MY ACCOUNT AND THEY JUST KEPT SAYING WHEN ARE YOU GOING TO MAKE A PAYMENT IT TOOK ME OVER A WEEK TO GET RESOLVED I HAD TO CALL 7 DIFFERENT PEOPLE MOST WERE JUST *** BAD ENOUGH THEY ARE A SUB PRIME LENDER. HOW COME THE GOVT DIDNT DEAL WITH THEM LIKE... Read more

Was this review helpful? 1 0

The worst company I have ever financed through!!! I've never spoke with more rude customer service in my life. Ever. Idk how bad you need a car please do NOT get a loan with them! They are predatory lenders and not bbb approved. Terrible money hungry people! Add comment

     

  • Oct 01
  • Auto Financing
  • Alexandria, Virginia
  • Car Payment
  • 262

I financed a car in July 2009 with an interest rate of 19% (my credit was bad and I was trying to rebuild). Anyway I financed $21,767 for 66 months with finance charges totaling $13,751. I was late paying a couple of times, but each time I doubled my next payment. Fast forward to May 2014, I spoke to a representative from Regional Acceptance about my account and was told that I still owed... Read more

Was this review helpful? 2 0

     

  • Sep 24
  • Auto Insurance
  • Fort Worth, Texas
  • Incorrect Information
  • 2
  • 2
  • 128

Auto loan established in 2012 for $10, 973.36. After 2 1/2 years payoff is $8116.73. A recent payment showed $61 went to principal. $5000 upside down on vehicle worth $3000 on the market. They wouldn't talk to me about refinancing and now they're refusing to accept an online payment allegedly because they have incorrect contact information. Really?? How convenient!! Now I have to mail the... Read more

Was this review helpful? 4 0

     

  • Sep 23
  • Auto Financing
  • Car Loan
  • 139

My son was given a car loan with a paycheck of $1600 a month a $400 1st car payment a $800 rental payment and multiple other bills that showed on credit report. His credit was poor 600 and just got out of bankruptcy. Now how does anyone grant a loan with this scenario ! a auto loan with no money down. Also needed a co signer to sign who has not worked in 3 years. and has a low credit score.... Read more

Was this review helpful? 3 1

     

  • Aug 19
  • Auto Financing
  • Car Financing
  • 1
  • 1
  • 412

I purchased a call thru regional acceptance. Yes I was aware that my interest rate was high however my credit is poor so I signed the papers. I have never been late on my car note in the 2 years that I had my vehicle. My car note was direct debited from my account. Now the problem began when my car was totaled. I called regional acceptance and ask that they stop the direct debits from my... Read more

Was this review helpful? 7 1

     

  • Aug 09
  • Auto Financing
  • Late Payments
  • 245

God forbid you are a few days late on your payment.....they immediately start stalking you by calling 5 times a day and then they send a letter to you saying that they will not tolerate such horrible delinquency on the account and they also send out emails as well....I mean this is all for a couple DAYS late not MONTHS late. Look I know I don't have the greatest credit score in the world and was... Read more

Was this review helpful? 3 4

     

  • Aug 08
  • Auto Financing
  • Car Payments
  • 241

Today I called RAC about a car payment, and asked how many more Payments I owe. Well they told me 39 but my last will be in the amount of $2100.09!!!! The reason is I got 6 deferments and my car payment is $351.50, total is $2100.09. Now nobody mentioned that before in fact I was told that the payments would be added to the end of the loan, not one word until today that what that really meant was... Read more

Was this review helpful? 0 2

     

  • Jul 27
  • Auto Financing
  • Late Car Payments
  • 1
  • 1
  • 270

I was behind a couple of month payments tried working it out refused to talk telling me what I want to do is unexceptable and there interest rate is 5 dollars a day and late payments are over 56 to 60 added on to the interest so that put me even further behind so I mailed them a payment in July 400 which is more then my payment they would not let me pay on line or over phone so that made me mail... Read more

Was this review helpful? 0 2

     

  • Jul 12
  • Auto Financing
  • Nutrisystem Program
  • 1
  • 1
  • 359

I've read thousands of consumer complaints and they're so similar to what I've experienced. This basically sums it up for those with Q's.: 1) This is the worst nightmare financial company known to man. They're liars, call from fake numbers. They'll call you multiple times a day, 7 days a week - yes, even on Sunday up to 9:30 at night. 2) Within 30 days past due, they're searching for your car.... Read more

Was this review helpful? 4 2
 
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