Regional Acceptance Complaints and Reviews

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Regional Acceptance
Main address: 1420-B E. Firetower Road 27858 Greenville NC
(866) 644-7687, (877) 722-7299, 1-866-644-768, (888) 761-8685, customersupportservices@regacc.com
  • 132+7 mobile complaints
  • $290K claimed losses
  • $2.1K average
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i have been financing through regional since 2008 , I recently lost my job on 7/23/14 , because the company closed down, I tried to call them to send some payments , but now they are telling if I don't pay off the balance they are taking my truck ,I've already paid 4 years + into my truck and they are telling me they are taking it from me. Is there anything I can do Add comment

     

  • Nov 22
  • Auto Financing
  • Lexington, Kentucky
  • Car Loan
  • 46

While most of the time they were great they, took my entire pay check for a car payment when I called they hung up on me 4 times, and one manager was extremely rude and was asking personal questions. All I wanted was to have my payment returned and posted the following week due to thanks giving they did not budge and got very nasty. I never thought they would be that rude and get like most other... Read more

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  • Nov 08
  • Auto Financing
  • Atlanta, Georgia
  • Car Loan
  • 172

I have had my car financed for 6 years with this company and it should have been paid off but I still owe over $5,500. I could not get a straight answer for years why my balance was not going down. About 5 months ago I was 75 days past due. I was told if I did not make a payment my car would be subjected to be repossessed. I asked if I could talk to the supervisor and I was told she would tell me... Read more

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  • Nov 08
  • Auto Financing
  • Richmond, Virginia
  • Car Loan
  • 76

My problem with Regional is I get different answers for the same question For example.. Over the course of my loan I got 6 deferments which toots roughly $2,000.00. So 1 customer service rep told me that the $2,000.00 would be my final payment and another one told me no it's calculated in your loan meaning that My final payment would just be $351.50, ( my regular payment) anyway I plan on having... Read more

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  • Nov 03
  • Auto Financing
  • Charlotte, North Carolina
  • Car Loan
  • 167

I am scared...I was in a jam b/c with no car and not so good credit. The dealer was able to get me a loan with little down. So when you are in a jam you take it. You know the payments are a little high and you deal. Sometimes life happens and something may push you back a month. With all that I have read, I would never want to ask for a deferment or talk to them to request or tell them anything... Read more

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This is the worst finance company in the world!! If they ever approve you for a loan run the other way!!! Add comment

so I had a car loan with acceptance car was totaled insurance paid off the car gap insurance covered $2000 left no balance that all of a sudden I start calling me telling me there was interest for the dates that the payment wasn't made because the car was totaled worst company runadvise people never ever no matter how bad of condition your and do not ever use this company Add comment

     

  • Oct 20
  • Auto Financing
  • Payment Issues
  • 2
  • 2
  • 131

WORST COMPANY I HAVE EVER DEALT WITH MY BANK ACCOUNT SHOWED PAYMENT MADE YET THEIR RECORDS DIDNT I KEPT SAYING WHERE CAN I SEND THE SCREEN SHOT OF MY ACCOUNT AND THEY JUST KEPT SAYING WHEN ARE YOU GOING TO MAKE A PAYMENT IT TOOK ME OVER A WEEK TO GET RESOLVED I HAD TO CALL 7 DIFFERENT PEOPLE MOST WERE JUST *** BAD ENOUGH THEY ARE A SUB PRIME LENDER. HOW COME THE GOVT DIDNT DEAL WITH THEM LIKE... Read more

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The worst company I have ever financed through!!! I've never spoke with more rude customer service in my life. Ever. Idk how bad you need a car please do NOT get a loan with them! They are predatory lenders and not bbb approved. Terrible money hungry people! Add comment

     

  • Oct 01
  • Auto Financing
  • Alexandria, Virginia
  • Car Payment
  • 449

I financed a car in July 2009 with an interest rate of 19% (my credit was bad and I was trying to rebuild). Anyway I financed $21,767 for 66 months with finance charges totaling $13,751. I was late paying a couple of times, but each time I doubled my next payment. Fast forward to May 2014, I spoke to a representative from Regional Acceptance about my account and was told that I still owed... Read more

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