Submit ›
or
1.4 Based on 27 reviews
Compare to others
Respond to your
customers
  • Customers like
    • Easy online payment process 1
  • Customers don't like
    • Attitude of service people 5
    • Car loan 5
    • Rates 5
Advanced
search
loading...
More Less

I had my car in a Chapter 13 BK which was dismissed in error. I contacted RAC as soon as I found out (2 business days after dismissal). I spoke with a young lady who was all to eager to help me make arrangements. She set everything up, including a payment. 2 days later (approximately 7 days after dismissal) they repossessed my car right out of my driveway, in broad daylight while I was inside my house! I called them immediately, and was told... Read more

Was this review helpful? 0 0

i am also pursuing legal litigation against these scumbags. If interested please contact me at simmonscorleone@yahoo.com i encourage people to also file a complaint with their State Congressman and State financial licensing.

Add comment

I entered into a 4 year contract with a dealer and regional, I worked hard and paid for the truck every month for 3 years and 11 months, I owed them 549.00 till payoff then I was laid off, and i called them and visa versa many times explaining that I did not have the money right now, being seniors jobs are not easy to come by and I begged them to work something out and they refused to work with us and repo'd the truck and all I owed them was... Read more

Was this review helpful? 0 0

On July 13, 2016 I had a front end collision. I have excellent insurance and gap insurance through RAC so I felt I had no worries, I could concentrate on healing. My car was totaled. My insurance is paying 18k of the 21k owed. I have gap insurance so still thinking no worries. Until RAC decided it takes 6-8 weeks to send a Letter of Guarantee to my insursance company. This is a form letter which routinely takes lenders 2-3 days. One month... Read more

Was this review helpful? 0 0

After a catostrophic emergency stiuation. Causing enormus medical bills. Death in the family. Regional always were very accomdating. I had problems keeping my agreements. Due to financial diffulcty. With trying to save my mothers life. Although in resolving the finances. My vehicle was repossessed. Shannon in Greenville N. C. was unable to negotiate a lower fee. In order for me to get the vehicle back. Regional I apologize for unable to honor my... Read more

Was this review helpful? 0 0

I was threatened by an employee after having my car repossessed. I made the payment in full and simply asked them to send the release to the tow truck company in which I was told "i I will take this offer off of the table and take your car, why are we having this conversation I told you it would take 3 hours"

Add comment

I took out a loan with RAC in October 2011 . The car was about 12000. I have been paying on the car for the last 4 yrs and my balance is still 12000 on a 406.00 car payment a month... This is the WORST company every !!!! I am going to get in touch with a attoney to see my rights as a consumer

Add comment

I have had the same problem with Regional acceptence. I have been 120 more a month for my car loan and my balance still has not changed. My last payment was suppose to be April 16th and I still owe a ridiculous amount ....I recommend to anyone out there never ever ever use this company. Loan sharks should be their name. ..class action law suit needs to be filed.

Add comment

I purchased a vehicle in 2008 and my balance is over 11K they wont reply back to my emails or send me documents indicating why my balance is so high. The employees keep calling me even after I told them to stop calling my job, they are violating the FDCPA and they dont care even when I tell them. I have asked for a full audit of my loan but they keep ignoring me. My fees are high and they wont explain why I have so many. The have deffered... Read more

Was this review helpful? 1 0

Regional Acceptance is the WORST. If you hear the name run as fast as you can. They are rudest people I have ever had to deal with. They need to be reported to BBB

Add comment
Did not find what you were looking for?
 
×
You are reading about Regional Acceptance.
Filing a new complaint about
×