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  • Customers like
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  • Customers don't like
    • Attitude of service people3
    • Car loan3
    • Rates3

Terrible customer service (more like disservice) I'd like to meet these mouthy people in person. We'll see who who gets served then. Add comment

It's true good company but the people the have for customer service are very unpleasant.I have a simple car the tested me like I bought a mansion..... Add comment

  • Apr 23
  • Auto Financing
  • Cincinnati, Ohio
  • Car Financing
  • 249
  • REVIEW RATING 4/5

My vehicle was in an accident deemed total loss, which I called reported and mentioned the insurance would cover most of the remaining payments and gap would cover the rest so the account would be paid off. The rep I spoke with said ok I didn't need to make anymore payments she would have the account deferred until the check came in which was shortly after. They continued to bill me high interest... Read more

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Resolved

  • Apr 13
  • Auto Financing
  • Port Saint Lucie, Florida
  • Car Loan
  • 2
  • 2
  • 243
  • REVIEW RATING 5/5

Have been hung up on, emailed, called repeatedly to be laughed at passed around and hung up on, written you name it. Paid car off over 2 months ago. They will not give me my Title or Proof of Lien Release, gave the car to my little sister due to her financial situation and she cannot register it for her and the kids due to these people refusing to give me my title, hiring attorney today!! Have... Read more

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100% FULL

  • Jan 31
  • Auto Financing
  • Loveland, Ohio
  • Car Loan
  • 7
  • 7
  • 677
  • REVIEW RATING 5/5
Regional Acceptance - Respoed a gift that was given to me by my x husband
1 of 3

well he bought me a car from a ford place where I am named as the owner on the title him as the co owner, but on regional it has Russell havens as the barrower. We had a 60 month term to pay this off he had it down to only 15 months to pay it off. But my x got mad at me and stopped payment in September of this year. We started the agreement in October 2011.hes been the one paying on it.now mind... Read more

Was this review helpful? 1 7

  • Jan 14
  • Auto Financing
  • Houston, Texas
  • Car Loan
  • 1
  • 1
  • 983
  • REVIEW RATING 5/5
Regional Acceptance - Lies, Scam, Worst Customer Service,
1 of 3

I hate and I mean hate this company 17%....really and my car payment is $479. This was the worst mistake ever. This was my first car loan and I was backed in a corner needed a car and these devils stepped in. Be prepared to get harassed by the customer service reps back to back calls. They are the worst. They don't even want to take partial payments. I wasn't late yet. I just wanted to pay $250... Read more

Was this review helpful? 3 1

  • Jan 03
  • Auto Financing
  • Circleville, Ohio
  • 2007 Malibu
  • 468
  • REVIEW RATING 5/5

im currently in the same situation I purchased a car 1st payment due on 8/6/2012 with intrest my loan was for total of $11047.46 at 24.83% yes I did get behind however they said that the payments would go on the end of the loan now making me current..idk what they are doing but Ive paid them a total of $7443.52 and what id like to know is how in the *** can they say that I now owe $11467 more... Read more

Was this review helpful? 5 1

  • Jan 03
  • Auto Financing
  • Salisbury, North Carolina
  • Interest Rate
  • 383
  • REVIEW RATING 5/5

I recently bought a new car from Keffer jeep in Charlotte on independence boulevard. I don't have bad credit, I've had a fairly decent lengthy credit history, and due to some changes in my report, my credit dipped slightly below 600. I got smooth talked into trading my 04 grand Cherokee in for a 14 avenger. I was already under water on the jeep and the snakes gave me only 1500 for it (I owed a... Read more

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Constant phone calls to myself and family even if payments made. Poor communication between staff members. Add comment

Is this company even legitimate? I've received a letter from them staring that I was denied credit. I never applied for a car loan. Add comment

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