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  • Customers like
    • Easy online payment process 1
    • Nothing about them 1
  • Customers don't like
    • Attitude of service people 5
    • Car loan 5
    • Rates 5

Every time I had to call, to either get information or set-up a future payment, I have received rude and impolite service from all of the representatives that I have talked to over the life of this loan. I have also written several e-messages through the website account and do not receive any kind of response. This company's business practices are very unprofessional at best and at times there... Read more

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Why the *** you can never talk to a live person,been trying to make a payment,dont have time for this ***. Read more

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If I say I'm gonna make my payment on the 14th but its not posted for a week or two later why all the harassing phone calls. If u make plans for me to pay my bill y dont u have it set up to be check so a person bill can be posted on the day they made arrangements. Add comment

In May of 2009 a cashier's check was sent to Regional Acceptance Corp. While at the bank the check was sent from we called Regional Acceptance and asked for the payoff amount. A check for over $24,000 was drafted and sent the same day. Prior to that I had sent a payment of $536 which the company received just before receiving the cashier's check to pay the vehicle off. When they gave us the... Read more

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THEY HAVE A SIGN UP FOR NOTIFICATION, I DON'T GET ANY NOTIFICATION FOR MY DUE DATE. IT WILL NOT LET POST AN NOTIFICATION FOR EVERY MONTH. I DO GET MAIL IN MY BOX, BUT I FORGET SOMETIMES. I DON'T ANY CONTRACT ON MY NEW CAR THAT I HAD PURCHASED ON 2013. I DON'T KNOW WHETHER I HAVE CREDIT OR LIFE INSURANCE ON MY CONTRACT. I DO NEEDS MY PAYMENT CONTRACT OR PAYMENT BOOK TO BE SEND TO MY ADDRESS. ... Read more

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Supervisor and customer service represenatative both rude not willing to be helpful at at threatening myself and my husband will never deal with them ever again. I will refinance with someone else and be done with them Add comment

Haven't had any issues whatsoever with them. I use their website to post payments within the 5-day grace period every month, and everything goes like clockwork. I understand that my experiences may not be the norm, and am I paying too much for my car? Probably, but I agreed to the terms of the loan when I financed it, and don't know why people complain about paying high interest when they are... Read more

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We bought a KIA Sorento in 2008, and we are still paying for it. We have not missed a payment, yet we will not have it paid for until 2016. This company preys on people that don't have perfect credit. What they do is wrong, and they should be investigated. Their interest rates are ridiculous. If you're more than a day late, they will call any and every number that you have in their system. I... Read more

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Why am I getting phone calls because a friend put my name on his application as a reference. He must be behind in his payments, so they are calling me. GFY..there must be laws against this ***. I am supposed to be their collection service? I get calls during the day while I am at work. They tell me that when I see the individual I need to tell him to call these hacks. I did not sign anything or... Read more

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Worse company ever!! I fell behind because I had a health issue I called to make arrangements and I made the majority of my payment and they still took my car and won't give me back my items in the car!!! I'm hiring a lawyer because this company needs to shut down!! Read more

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