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    • Attitude of service people3
    • Car loan3
    • Rates3

  • Jun 17
  • Auto Financing
  • Morristown, Tennessee
  • 2011 Chevrolet Malibu Loan
  • 1
  • 1
  • 212
  • REVIEW RATING 5/5

IN 2011 I BOUGHT AN LS CHEVY MALIBU, PRICED AT 17 K, I HAVE PAID THIS LOAN UNTIL JUNE 17TH 2015, I HAVE PAID THEM ALREADY A GRAND TOTAL OF 19,440, AND STILL OWE 12,800. I KNOW I WAS IN A JAM AND CREDIT WAS POOR BEING A SINGLE MOTHER BUT ***, THIS IS SO CRAZY!! I REFINANCED THE LOAN THROUGH DCU CREDIT UNION AT 2.74% ...THEY WORK WITH MID 600 SCORES AND ARE AMAZING TO DEAL WITH. IF AT ALL... Read more

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  • Jun 02
  • Auto Financing
  • Richmond, Virginia
  • Staff
  • 138
  • REVIEW RATING 4/5

Managers/supervisors speak to me like I'm dirt. They don't try to work with you during difficult times, want money right then and there no matter what. Fraudulent investigation practices, false accusations, misinterpreted every word spoken by me. I understand the various types of shady individuals they encounter and the excuses they must hear, but not everyone alike and EVERYONE deserves some... Read more

Was this review helpful? 1 1

  • May 29
  • Auto Financing
  • Leander, Texas
  • 84
  • REVIEW RATING 3/5

Daily calls during my work time. No live person to speak with. You ask for phone #, SSN #. This is unsatisfactory. Please remove my number from your data base immediately. 512-431-0976. Please do not attempt any further contact. These calls are a nuisance as it cuts in to my productivity time of my full time employment. Having to stop and listen to you pre-recorded message that ask for... Read more

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Terrible customer service (more like disservice) I'd like to meet these mouthy people in person. We'll see who who gets served then. Add comment

It's true good company but the people the have for customer service are very unpleasant.I have a simple car the tested me like I bought a mansion..... Add comment

  • Apr 23
  • Auto Financing
  • Cincinnati, Ohio
  • Car Financing
  • 274
  • REVIEW RATING 5/5

My vehicle was in an accident deemed total loss, which I called reported and mentioned the insurance would cover most of the remaining payments and gap would cover the rest so the account would be paid off. The rep I spoke with said ok I didn't need to make anymore payments she would have the account deferred until the check came in which was shortly after. They continued to bill me high interest... Read more

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Resolved

  • Apr 13
  • Auto Financing
  • Port Saint Lucie, Florida
  • Car Loan
  • 2
  • 2
  • 263
  • REVIEW RATING 5/5

Have been hung up on, emailed, called repeatedly to be laughed at passed around and hung up on, written you name it. Paid car off over 2 months ago. They will not give me my Title or Proof of Lien Release, gave the car to my little sister due to her financial situation and she cannot register it for her and the kids due to these people refusing to give me my title, hiring attorney today!! Have... Read more

Was this review helpful? 2 0

100% FULL

  • Jan 31
  • Auto Financing
  • Loveland, Ohio
  • Car Loan
  • 7
  • 7
  • 711
  • REVIEW RATING 5/5
Regional Acceptance - Respoed a gift that was given to me by my x husband
1 of 3

well he bought me a car from a ford place where I am named as the owner on the title him as the co owner, but on regional it has Russell havens as the barrower. We had a 60 month term to pay this off he had it down to only 15 months to pay it off. But my x got mad at me and stopped payment in September of this year. We started the agreement in October 2011.hes been the one paying on it.now mind... Read more

Was this review helpful? 1 8

  • Jan 14
  • Auto Financing
  • Houston, Texas
  • Car Loan
  • 1
  • 1
  • 1052
  • REVIEW RATING 5/5
Regional Acceptance - Lies, Scam, Worst Customer Service,
1 of 3

I hate and I mean hate this company 17%....really and my car payment is $479. This was the worst mistake ever. This was my first car loan and I was backed in a corner needed a car and these devils stepped in. Be prepared to get harassed by the customer service reps back to back calls. They are the worst. They don't even want to take partial payments. I wasn't late yet. I just wanted to pay $250... Read more

Was this review helpful? 3 1

  • Jan 03
  • Auto Financing
  • Circleville, Ohio
  • 2007 Malibu
  • 479
  • REVIEW RATING 5/5

im currently in the same situation I purchased a car 1st payment due on 8/6/2012 with intrest my loan was for total of $11047.46 at 24.83% yes I did get behind however they said that the payments would go on the end of the loan now making me current..idk what they are doing but Ive paid them a total of $7443.52 and what id like to know is how in the *** can they say that I now owe $11467 more... Read more

Was this review helpful? 5 1
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