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Summary of Regional Acceptance Customer Service Calls

420 TOTAL CALLS
82% SUCCESSFUL CONNECTIONS
02:17 AVG CALL DURATION
5% ISSUES RESOLVED

Customers Contact Regional Acceptance to Ask about:

Payments and Charges:

  • “Late payment”
  • “Cant make a payment”
  • “Make payment”

Account:

  • “Account number”
  • “Account information”
  • “Need my account number”

Cards:

  • “Wrong card”

Staff:

  • “Customer service”

Other:

  • “Phone interview”
  • “Speak to jackiea grant”
  • “About loan”

About Regional Acceptance

Top 5 Regional Acceptance Services

Loan, Auto Loan, Customer Care, Auto Claim, Claim

Top 5 Likes about Regional Acceptance

Easy online payment process, Start off being easy to talk to

Top 5 Dislikes about Regional Acceptance

Customer service, Payoff amount, Car loan, Very rude and impolite customer service, Way they keep call me

Summary

Regional Acceptance Corporation was started in Greenville, North Carolina, in 1978 by two local businessmen. With its headquarters in Greenville, NC, Regional Acceptance Corporation continues to function as an independent BB&T subsidiary. The company continues to grow. There are branches in more than 20 US states.At that time, the company financed the purchase of used automobiles for consumers who could not afford other types of consumer credits. The company did business with many outstanding automobile dealerships. It also provided direct loans to its clients. In September, 1996, BB&T Corporation acquired RAC.

Regional Acceptance reviews and complaints

Regional Acceptance is ranked 263 out of 2276 in Financial Services category

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