Contact Regional Acceptance Customer Service
How to Reach a Person at Regional Acceptance
Toll-Free Number:
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1-866-644-7687
Customer Service:
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1-800-993-1858Bankruptcy Department
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1-877-722-7299Pay by phone or get account information, speak with a representative
Business Customer Service:
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1-847-438-3045Midwest Business Centers
Regional Acceptance Email:
Message this business
Regional Acceptance Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Most Popular Regional Acceptance Phone Number
1 (866) 644-7687
Average Hold Time
00:00:10
Average Calls duration
3 minutes
Most Popular Regional Acceptance Email Address
customersupportservices@regacc.com
Regional Acceptance Live Agent Availability
7% of callers successfully reach a real person
Issue Resolution Rate
Low (26% reported full resolution)
Call Volume by Day
View full overview ›
Regional Acceptance Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
| Most Popular Regional Acceptance Phone Number | 1 (866) 644-7687 |
| Average Hold Time | 00:00:10 |
| Average Calls duration | 3 minutes |
| Most Popular Regional Acceptance Email Address | customersupportservices@regacc.com |
| Regional Acceptance Live Agent Availability | 7% of callers successfully reach a real person |
| Issue Resolution Rate | Low (26% reported full resolution) |
| Regional Acceptance Customer Service Rating | 5 out of 5 |
| Overall Customer Sentiment | Mostly satisfied |
| Contact Method Distribution | 98% phone, 2% email |
| Common Reasons for Contact | Request for information, account, payments and charges |
| Customer Effort Score | Medium Effort |
| Prepare before the call to Regional Acceptance | Social security number, address or zip code or first and last name |
Call Volume by Day
Contact Information
Regional Acceptance Website:
Regional Acceptance Help Center:
Corporate Office Address:
Regional Acceptance Corporation
1424 E Fire Tower Rd
Greenville,
North Carolina
27858
United States
Other Info (opening hours):
Hours of Operation:
Monday through Friday 8:30 am to 5:30 pm ET
Fax:
(888) 761-8685
Summary of Regional Acceptance Customer Service Calls
4.8K
TOTAL
CALLS
CALLS
02:49
AVG CALL
DURATION
DURATION
26%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Regional Acceptance?
Payments and Charges Question:
- “Payment”
- “Need extention on car payment”
- “Was overcharged”
Request for Information Question:
- “User ID Help”
- “Need to speak to an agent”
- “Talk to representative”
Account Question:
- “Account”
- “Recovery”
- “Balance left on account”
Product/ Service Question:
- “Loan”
- “Gap insurance refund”
- “Gap insurance”
Employment Question:
- “Pay off”
- “Payoff letter”
- “10 day pay off”
Return/ Replace Question:
- “Change due date of paylent”
- “Change due date on car payment”
- “Due date change”
Staff Question:
- “Need to speak to someone and customer service”
- “Want to speak to customer service”
- “Cutomer services”
Shipping and Delivery Question:
- “I didn't receive my contract for my loan”
- “Get the pay off”
- “I want them to come get the car”
Activation/ Cancellation Question:
- “Need to cancel my payment”
- “Cancel payment”
- “Need to cancel my payment and reschedule”
Refund Question:
- “Refund back on my card now please”
- “Refund back on my card now pleas. Payment was made without my approval.”
- “Need the payed off letter emailed so can get refund on service contracts”
Cards Question:
- “I have new bank card”
- “New card”
- “Wrong card”
Website/ Application Question:
- “Application”
Other Question:
- “Info”
- “I’m in hospital”
- “Title”
Compare Regional Acceptance Customer Service To
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Regional Acceptance