Contact Regional Acceptance Customer Service
Regional Acceptance Phone Numbers and Emails
Toll-Free Number:
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(866) 644-7687
Customer Service:
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(877) 722-7299Pay by phone or get account information, speak with a representative
Bankruptcy Department:
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(800) 993-1858
Claims Representative:
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(866) 447-8072
Regional Acceptance Email:
Contact Information
Regional Acceptance Website:
Regional Acceptance Help Center:
Corporate Office Address:
Other Info (opening hours):
Hours of Operation:
Monday through Friday 8:30 am to 5:30 pm ET
Fax:
How Good is Regional Acceptance's Customer Service?
Summary of Regional Acceptance Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Regional Acceptance?
Payments and Charges Question:
- “Make sure a payment arrived”
- “Billing”
- “Make a payment”
Request for Information Question:
- “Speak with representatives”
- “I need to talk to someone”
- “Questions about a transaction”
Account Question:
- “Account”
- “Account locked”
- “Problems to Log in”
Product/ Service Question:
- “Gap insurance”
- “Gap and car insurance”
- “Loan”
Employment Question:
- “To pay off my car loan”
- “Payoff”
- “Pay off”
Return/ Replace Question:
- “Change address”
- “To change my due date”
- “Change Auto Payment”
Staff Question:
- “Need to speak to someone and customer service”
- “Want to speak to customer service”
- “Cutomer services”
Shipping and Delivery Question:
- “I didn't receive my contract for my loan”
- “Get the pay off”
- “I want them to come get the car”
Activation/ Cancellation Question:
- “Need to cancel my payment”
- “Cancel payment”
- “Need to cancel my payment and reschedule”
Refund Question:
- “Refund back on my card now please”
- “Refund back on my card now pleas. Payment was made without my approval.”
- “Need the payed off letter emailed so can get refund on service contracts”
Cards Question:
- “I have new bank card”
- “New card”
- “Wrong card”
Website/ Application Question:
- “Application”
Other Question:
- “To get a copy of a lien”
- “I filed bankruptcy. I want to give car back the car back to you.”
- “I need to speak to someone”
About
Regional Acceptance Corporation was started in Greenville, North Carolina, in 1978 by two local businessmen. With its headquarters in Greenville, NC, Regional Acceptance Corporation continues to function as an independent BB&T subsidiary. The company continues to grow. There are branches in more than 20 US states.At that time, the company financed the purchase of used automobiles for consumers who could not afford other types of consumer credits. The company did business with many outstanding automobile dealerships. It also provided direct loans to its clients. In September, 1996, BB&T Corporation acquired RAC.
Regional Acceptance is ranked 550 out of 3935 in Financial Services category
USA
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