Regional Acceptance Phone Numbers and Emails

Toll-Free Number:

  • (866) 644-7687

Customer Service:

  • (877) 722-7299
    Pay by phone or get account information, speak with a representative

Bankruptcy Department:

  • (800) 993-1858

Claims Representative:

  • (866) 447-8072

Midwest Business Centers:

  • (847) 438-3045
    Illinois, Lake Zurich
  • (913) 802-5900
    Kansas, Overland Park
  • (952) 563-0355
    Minnesota, Bloomington
  • (800) 226-7919
    Missouri, Creve Coeur
  • (866) 688-1909
    Ohio, Cincinnati
  • (866) 833-1677
    Ohio, Uniontown

Northeast Business Centers:

  • (860) 616-7100
    Rocky Hill, CT

Southeast Business Centers:

  • (866) 908-6842
    Florida, Clearwater
  • (727) 431-6500
    Florida, Clearwater
  • (866) 968-4226
    Florida, Fort Lauderdale
  • (954) 247-2100
    Florida, Fort Lauderdale
  • (904) 380-3030
    Florida, Jacksonville
  • (800) 921-8457
    Florida, Orlando
  • (770) 776-1920
    Georgia, Suwanee
  • (877) 652-9071
    North Carolina, Gastonia
  • (866) 999-7505
    North Carolina, Raleigh
  • (844) 221-9461
    Tennessee, Brentwood
  • (844) 283-0415
    Virginia, Herndon
  • (877) 999-8690
    Virginia, Norfolk

Southwest Business Centers:

  • (480) 606-1080
    Arizona, Tempe
  • (405) 767-6300
    Oklahoma, Oklahoma City
  • (866) 539-4542
    Texas, Houston
  • (972) 398-4300
    Texas, Plano
  • (866) 238-6375
    Texas, San Antonio

West Business Centers:

  • (909) 321-3009
    California, Ontario
  • (888) 231-8661
    California, Ontario
  • (916) 472-3180
    California, Roseville
  • (303) 242-3280
    Colorado, Greenwood Village
  • (206) 241-4558
    Washington, Tukwila

Regional Acceptance Email:

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How to Contact?

Most Popular Number:

(866) 644-7687
Total calls: 3 274 Issues resolved: 247 Last call: Mar 27, 2024

What Is the Regional Acceptance Phone Number For Customer Service?

Regional Acceptance is a financial services company that specializes in auto loans and financing solutions. To reach Regional Acceptance’s customer service, you can contact them at 1-877-722-7299. Their customer service representatives are available to help you during their operational hours: Monday through Thursday from 8 AM to 12 AM ET, Friday from 8 AM to 8 PM ET, and Saturday from 8 AM to 1 PM ET.

Please note that Regional Acceptance's customer service is closed on Sundays. Alternatively, Regional Acceptance also features 24/7 automated assistance at 1-877-722-7299, where you can make payments by phone and get general account information.

How Can I Contact A Live Person At Regional Acceptance?

If you need to speak with a live person at Regional Acceptance, you can reach out to their customer service directly by calling 877-722-7299. While the number also provides 24/7 automated assistance, a live representative can be reached during the operation hours, which are: Monday through Thursday from 8 AM to 12 AM ET, Friday from 8 AM to 8 PM ET, and Saturday from 8 AM to 1 PM ET. Regional Acceptance has knowledgeable and helpful customer service representatives who will be able to address your specific inquiries, concerns, or any other assistance you may require.

What Are Regional Acceptance Customer Care Working Hours?

Regional Acceptance, financial services company specializing in auto loans and financing solutions, offers customer care services with flexible working hours to accommodate customer needs. Their typical operating hours are from 8 am to 12 am Eastern Time (ET) on Monday through Thursday, 8 am to 8 pm ET on Friday, and 8 am to 1 pm ET on Saturday. Please note that customer care may not be available on Sundays. However, if you want to enquire about general account information and make payments by phone, Regional Acceptance also offers 24-hour customer service.

PissedConsumer Club

Contact Information

Regional Acceptance Website:

Regional Acceptance Help Center:

Corporate Office Address:

Regional Acceptance Corporation
1424 E Fire Tower Rd
Greenville, North Carolina 27858
United States

Other Info (opening hours):

Hours of Operation:

Monday through Friday 8:30 am to 5:30 pm ET

More contact details

Fax:

(888) 761-8685

Regional Acceptance Rating Based on 169 Reviews

Rating details

1.6
more details
Customer service
Interest Rate
Product or Service Quality
Website

Rating stats

Rating trend

How Good is Regional Acceptance's Customer Service?

Cashel Ofm
Cashel Ofm
Feels Satisfied | Jun 07, 2023

Good company, knowledgeable representatives, good customer service. Pissed consumer actually had the wrong number to reach a representative, so I had to search it myself with Google.

Read full quote
Arelia Pqw
Arelia Pqw
Feels Disappointed | Mar 29, 2023

I just feel like that I couldn't get the help that I was looking for when it came to my car payment

Read full quote
Shanette Dpx
Shanette Dpx
Feels Satisfied | Jan 29, 2023

I Thank Regional Customer Service They Took Care Of Everything.

Read full quote

Summary of Regional Acceptance Customer Service Calls

4.7K TOTAL
CALLS
02:49 AVG CALL
DURATION
26% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Regional Acceptance?

Payments and Charges Question:

  • “Make sure a payment arrived”
  • “Billing”
  • “Make a payment”

Request for Information Question:

  • “Speak with representatives”
  • “I need to talk to someone”
  • “Questions about a transaction”

Account Question:

  • “Account”
  • “Account locked”
  • “Problems to Log in”

Product/ Service Question:

  • “Gap insurance”
  • “Gap and car insurance”
  • “Loan”

Employment Question:

  • “To pay off my car loan”
  • “Payoff”
  • “Pay off”

Return/ Replace Question:

  • “Change address”
  • “To change my due date”
  • “Change Auto Payment”

Staff Question:

  • “Need to speak to someone and customer service”
  • “Want to speak to customer service”
  • “Cutomer services”

Shipping and Delivery Question:

  • “I didn't receive my contract for my loan”
  • “Get the pay off”
  • “I want them to come get the car”

Activation/ Cancellation Question:

  • “Need to cancel my payment”
  • “Cancel payment”
  • “Need to cancel my payment and reschedule”

Refund Question:

  • “Refund back on my card now please”
  • “Refund back on my card now pleas. Payment was made without my approval.”
  • “Need the payed off letter emailed so can get refund on service contracts”

Cards Question:

  • “I have new bank card”
  • “New card”
  • “Wrong card”

Website/ Application Question:

  • “Application”

Other Question:

  • “To get a copy of a lien”
  • “I filed bankruptcy. I want to give car back the car back to you.”
  • “I need to speak to someone”

About

Summary

Regional Acceptance Corporation was started in Greenville, North Carolina, in 1978 by two local businessmen. With its headquarters in Greenville, NC, Regional Acceptance Corporation continues to function as an independent BB&T subsidiary. The company continues to grow. There are branches in more than 20 US states.At that time, the company financed the purchase of used automobiles for consumers who could not afford other types of consumer credits. The company did business with many outstanding automobile dealerships. It also provided direct loans to its clients. In September, 1996, BB&T Corporation acquired RAC.

Regional Acceptance reviews and complaints

Regional Acceptance is ranked 550 out of 3935 in Financial Services category

Area Served

USA

Payment Methods

VISA

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