Regional Acceptance Phone Numbers and Emails

Toll-Free Number:

  • (866) 644-7687

Customer Service:

  • (877) 722-7299
    Pay by phone or get account information, speak with a representative

Bankruptcy Department:

  • (800) 993-1858

Claims Representative:

  • (866) 447-8072

Midwest Business Centers:

  • (847) 438-3045
    Illinois, Lake Zurich
  • (913) 802-5900
    Kansas, Overland Park
  • (952) 563-0355
    Minnesota, Bloomington
  • (800) 226-7919
    Missouri, Creve Coeur
  • (866) 688-1909
    Ohio, Cincinnati
  • (866) 833-1677
    Ohio, Uniontown

Northeast Business Centers:

  • (860) 616-7100
    Rocky Hill, CT

Southeast Business Centers:

  • (866) 908-6842
    Florida, Clearwater
  • (727) 431-6500
    Florida, Clearwater
  • (866) 968-4226
    Florida, Fort Lauderdale
  • (954) 247-2100
    Florida, Fort Lauderdale
  • (904) 380-3030
    Florida, Jacksonville
  • (800) 921-8457
    Florida, Orlando
  • (770) 776-1920
    Georgia, Suwanee
  • (877) 652-9071
    North Carolina, Gastonia
  • (866) 999-7505
    North Carolina, Raleigh
  • (844) 221-9461
    Tennessee, Brentwood
  • (844) 283-0415
    Virginia, Herndon
  • (877) 999-8690
    Virginia, Norfolk

Southwest Business Centers:

  • (480) 606-1080
    Arizona, Tempe
  • (405) 767-6300
    Oklahoma, Oklahoma City
  • (866) 539-4542
    Texas, Houston
  • (972) 398-4300
    Texas, Plano
  • (866) 238-6375
    Texas, San Antonio

West Business Centers:

  • (909) 321-3009
    California, Ontario
  • (888) 231-8661
    California, Ontario
  • (916) 472-3180
    California, Roseville
  • (303) 242-3280
    Colorado, Greenwood Village
  • (206) 241-4558
    Washington, Tukwila

Regional Acceptance Email:

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Regional Acceptance Contact Information

Regional Acceptance Website:

Regional Acceptance Help Center:

Corporate Office Address:

Regional Acceptance Corporation
1424 E Fire Tower Rd
Greenville, North Carolina 27858
United States

Other Info (opening hours):

Hours of Operation:

Monday through Friday 8:30 am to 5:30 pm ET

Fax:

(888) 761-8685

Regional Acceptance Rating Based on 162 Reviews

Rating details

1.6
more details
Customer service
Interest Rate
Product or Service Quality
Website

Rating stats

Rating trend

Summary of Regional Acceptance Customer Service Calls

4.5K TOTAL
CALLS
02:49 AVG CALL
DURATION
27% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Regional Acceptance Customer Service?

Payments and Charges Question:

  • “My bill”
  • “Payment extension”
  • “Extensionon on car payment”

Request for Information Question:

  • “About my account”
  • “To aska question about my account/”
  • “Need to talk to someone about a payment that credit card has been changed”

Account Question:

  • “Account locked”
  • “Problems to Log in”
  • “My account”

Product/ Service Question:

  • “To pay the interst on my loan”
  • “Give my gap insurance info”
  • “Loan”

Employment Question:

  • “Payoff”
  • “Pay off”
  • “10 day payoff”

Staff Question:

  • “Cutomer services”
  • “Want to speak to customer service”
  • “Customer service”

Return/ Replace Question:

  • “Change address”
  • “Change Auto Payment”
  • “Need to change a payment date”

Shipping and Delivery Question:

  • “I didn't receive my contract for my loan”
  • “Get the pay off”
  • “I want them to come get the car”

Activation/ Cancellation Question:

  • “Need to cancel my payment”
  • “Cancel payment”
  • “Need to cancel my payment and reschedule”

Refund Question:

  • “Refund back on my card now please”
  • “Refund back on my card now pleas. Payment was made without my approval.”
  • “Need the payed off letter emailed so can get refund on service contracts”

Cards Question:

  • “New card”
  • “Wrong card”

Website/ Application Question:

  • “Application”

Other Question:

  • “Remove a lien from a title”
  • “Code”
  • “Talk to real person”

About

Regional Acceptance Pros and Cons

Pros: Easy online payment process, Start off being easy to talk to, No pros, It has always been good, I cant find any

Cons: Customer service, Payoff amount, Car loan, Very rude and impolite customer service, Unwilling to negotiate new apr or refinance

Summary

Regional Acceptance Corporation was started in Greenville, North Carolina, in 1978 by two local businessmen. With its headquarters in Greenville, NC, Regional Acceptance Corporation continues to function as an independent BB&T subsidiary. The company continues to grow. There are branches in more than 20 US states.At that time, the company financed the purchase of used automobiles for consumers who could not afford other types of consumer credits. The company did business with many outstanding automobile dealerships. It also provided direct loans to its clients. In September, 1996, BB&T Corporation acquired RAC.

Regional Acceptance reviews and complaints

Regional Acceptance is ranked 418 out of 2772 in Financial Services category

Area Served

USA

Payment Methods

VISA

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