Regional Acceptance Reviews

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To all those who have posted here about this company. I have been in contact with an attorney who is willing to start the CLASS ACTION LAWSUIT. Please contact me at mcf41160@***.com If you have been a victim of the collection and credit reporting practice of...
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247 comments
#2058760

I am currently being sued by them at a 29% interest rate of a car that I voluntarily had repoed because after borrowing money from my retirement fund to fix it, it still wouldn’t work. Smh

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ID
#731866 Review #731866 is a subjective opinion of poster.
Location
Clifton Park, New York
Cons
  • Rates
  • Unwilling to negotiate new apr or refinance
  • Car loan
Reason of review
Not as described/ advertised
Loss
$20000
Preferred solution
Class Action Lawsuit

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Verified Reviewer
New Reviewer

Holding for 4hr and i was disconnected

Regional Acceptance - Holding for 4hr and i was disconnected
I Holding for 4hrs and they hang up. Trying to get a payoff correced.stay awaystay away have been holding to speak with someone about a payoff. 4hours holding and they hang up.
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ID
#3006890 Review #3006890 is a subjective opinion of poster.
Pros
  • Easy only me payment
Cons
  • Business practices
  • Very rude and impolite customer service
  • Car loan
Preferred solution
Price reduction
I pay my bill monthly. I was not behind a month as I made the payment later in the month in may .when I call the automatic system always says nothing due..zero amount due until like my payment date .so that is one reason I know I am.not behind or missing a payment..the...
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ID
#2979634 Review #2979634 is a subjective opinion of poster.
Location
Brooklyn, New York

Representative

app not working needed to make payment arrangement. Number on website just takes you to automated service even though it lists speak to a representative.

User's recommendation: use number from pissed consumer.

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ID
#2973933 Review #2973933 is a subjective opinion of poster.

Payments

I am at a loss as to how my payment is being calculated. My last balance was $16,578 there about, I paid $413.00 and my balance is $16, 300 and more. How is this calculated? I bought the car for $17,000.00 and after paying for over 2yrs I am still at over $16,000.00. I will have to surrender this car. This is very frustrating now. With all the late payments my account should not be over $16,000.00 something is really wrong here. Please somebody I need some explanation.
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1 comment
#2075788

High interest rate YOU agreed to when YOU signed the agreement. Be t time try reading the documents.

ID
#2959595 Review #2959595 is a subjective opinion of poster.
Location
Dorchester, Massachusetts

Mistakeson my account

this is 7 times i have spoken to you. Take me off of automatic payment please. I have a paper here saying that my check has been returned for in sufficent funds. I called my bank and they said that nothing has been retuned.@ times I was hung up on.

User's recommendation: Be ware they don't know what they are doing.

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ID
#2935676 Review #2935676 is a subjective opinion of poster.
Location
Philadelphia, Pennsylvania
New Reviewer

Car payment has been paid but I still keep getting phone calls and record his messages why

I CO signed for my daughter Melissa Carter, She paid the payment a week ago go but I'm still getting recorded messages from the company stop sending recorded messages
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ID
#2916294 Review #2916294 is a subjective opinion of poster.
Location
Sacramento, California
Preferred solution
Stop sending recorded messages every day
New Reviewer

Accident

Need to talk to a representative..not a computer, poor customer service..poor quality of service not professional

User's recommendation: Need better costumer service.

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ID
#2903703 Review #2903703 is a subjective opinion of poster.
Loss
$4000
Preferred solution
Matter resolved with the vehicle and credit report

Do you need to train your employees better on your policies

One of your employees misinformed me on information that is now costing me money. I asked about an extension and she said that they were backlogged and I shouldnt worry about it . It was their fault that they were so behind so I didnt have to pay my car payment at the time now Im at curing an unbelievable amount of late charges because of this I just recently moved because of a bad situation I needed the money for it Ill be looking for another company

User's recommendation: Look for another company.

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ID
#2893105 Review #2893105 is a subjective opinion of poster.
Location
Norfolk, Virginia

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Verified Reviewer
New Reviewer

I have been trying to call

I have been trying to reach you about my payment and such but, unable to reach you. I keep getting the run around with messaging. I will not be responsible for late payment due to not being able to reach you. I am taking a copy of this email as I am not paying late fee due to a question I have to have answered before I make payment. So please contact me asap Sharon Larson

User's recommendation: Do not go through REGINAL. you will get the runaround and need to put in all your information and then nobody will answer youre call.

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ID
#2849719 Review #2849719 is a subjective opinion of poster.
Loss
$600
Preferred solution
they will not get late fee as I have tried for days to reach them

Received letter

I received a letter that stated my ACH Auto Drafts were being canceled. of 3 NSF because apparently it does no good for due date if they insist on submitting payment way before actual due date. Duh...why would they be submitting payment prior to my due date. You can't just send draft through whenever you decide to that why we have due dates. Th to do.

User's recommendation: Be aware.

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ID
#2841266 Review #2841266 is a subjective opinion of poster.
Location
Cartersville, Georgia

Received a letter

Received a letter stating my ACH Drafts through banking account were being canceled because of 3 NSF. Excuse me BUT if you submit payment to checking account prior to the payment date there may be insufficient funds. BUT in all honesty you're not suppose to be submitting payment prior to due date in the 1s place. Curious why would you be submitting payment prior to due date ? REALLY well apparently you did not not an issue because you had no problem getting the money from my account. Collections..Check my history!! Don't REALLY like

User's recommendation: Be aware!

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ID
#2841240 Review #2841240 is a subjective opinion of poster.
Location
Cartersville, Georgia

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Rude and unprofessional

I have called 3 times and DO NOT USE REGINAL AT ALL COST every time i tell them what I need they hang up on me
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ID
#2828156 Review #2828156 is a subjective opinion of poster.
Location
Tukwila, Washington
Pros
  • I cant find any
Cons
  • Stuck with them
Preferred solution
Let the company propose a solution

Want to verify that my automatic payment has been canceled

I was told that I was still responsible to make a payment on the vehicle I had traded and advise you that the payoff check is in route.
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ID
#2824706 Review #2824706 is a subjective opinion of poster.
Location
Calabash, North Carolina
New Reviewer

I want to talk with a representative

Regional Acceptance - I want to talk with a representative
Regional Acceptance - I want to talk with a representative
Regional Acceptance - I want to talk with a representative
Regional Acceptance - I want to talk with a representative
The car was in an accident and is a total loss. I need a statement saying what is my 10 day pay off. Thank you
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ID
#2816163 Review #2816163 is a subjective opinion of poster.
Location
Meadville, Pennsylvania
Preferred solution
Payoff
New Reviewer

Refund

The company is ripping people off left and right and never have anyone in person speak with u. They give you all sorts of numbers they dont want to pay out. i don't get why they can call when you owe them money but i cant get any customer service call me at 405857**** my name is Ryan i will be expecting a call from someone if not than you Corporation will be hearing from my laywer

User's recommendation: noooooooooooooooooooooooooooooooo.

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ID
#2790150 Review #2790150 is a subjective opinion of poster.
Location
Oklahoma City, Oklahoma
Loss
$3
Preferred solution
Full refund

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